Shipping policy
Thank you for choosing Armonia, a division of Howard Livingsom Resources, for your essential oil-infused products. Our Shipping Policy is designed to provide you with a clear understanding of our shipping process. Before making your purchase, please review the following information to ensure a smooth and satisfying shopping experience.
Shipping Options and Rates
1.1. We offer various shipping options, including standard, expedited, and international shipping. Shipping rates are calculated based on the destination, chosen shipping method, and the weight of the products in your order.
1.2. Free Shipping: Enjoy free standard shipping for orders meeting a specified minimum purchase threshold, as detailed on our website.
Order Processing
2.1. Order Confirmation: Upon placing an order, you will receive an order confirmation email containing the details of your purchase. Please review this information carefully, and contact us promptly if any discrepancies arise.
2.2. Processing Time: Orders are typically processed within 1-2 business days. Please note that orders made on weekends or holidays will be processed on the following business day.
Shipping Time
3.1. Estimated Delivery: The estimated delivery time depends on the selected shipping method and destination. Refer to the available shipping options at checkout for estimated delivery timeframes.
3.2. Delays: While we strive for timely delivery, please understand that unforeseen shipping delays may occur due to factors beyond our control, such as weather, customs processing, or carrier issues.
International Shipping
4.1. Customs and Import Duties: For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
4.2. Delivery Time: International delivery times may vary based on the destination and customs processing. Please allow additional time for international orders to reach their destination.
Order Tracking
5.1. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your shipment.
5.2. Tracking Updates: Allow a short period for tracking information to become available as the carrier updates their system.
Shipping Address
6.1. Accuracy: Ensure the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete addresses.
6.2. Changes: If you need to change your shipping address post-purchase, contact us promptly. While we'll do our best to accommodate your request, changes may not be possible if the order has already been shipped.
Contact Us
For any questions or concerns about our Shipping Policy, please reach out to our customer support team at hello@howardlivingsom.com. We are here to assist you and provide information regarding your order and shipping.
Please note that our Shipping Policy is subject to change without prior notice. For the most up-to-date information, refer to our website.